Scott White and Hookins originally became a Registered Firm of Assessed Capability with BSI (British Standards Institute) at the beginning of 1991 and since that time we have continually tested and improved our Quality Systems, now being registered to the ISO 9001:2008 Standard.
- Defines and assigns responsibilities for activities which have an impact on our Quality Management System
- Provides policies and procedures are documented and implemented throughout the practice
- Is tailored to the specific requirements of each project through a Project Quality Plan procedure
Our System defines and assigns responsibilities for activities which have an impact on our Quality Management System. Policies and Procedures are documented and implemented throughout the practice to cover the fields of Civil and Structural Engineering, Transport and Traffic Engineering, Project Management, Approved Inspectors and Health and Safety. The Quality Management System is tailored to the specific requirements of each project through a Project Quality Plan procedure.
By building quality processes in all our systems from an early stage we ensure our standard of service is high and consistent. Every project, whatever the scale, has the direct attention of a Partner and senior members of staff from initial discussion until satisfactory completion. We also have years of excellent testimony from our large number of repeat customers of their satisfaction with our work.
The System is audited regularly both by BSI and own our Internal Quality Auditors with feedback from these audits and information from periodic management reviews fed through to the management team, therefore determining the effectiveness of the System and its continued suitability to the requirements of Scott White and Hookins.
We continually strive to improve and are at present working towards obtaining BSI accreditation for both the Environmental Standard ISO 14001 and Health and Safety OHSAS 18001, working towards a fully integrated management system.